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Ignite Nursing Careers

We're passionate about helping you build a thriving and fulfilling career in nursing. Our mission is to simplify your work life while providing the support, training, and guidance you need to excel. Whether you're an experienced care assistant, support worker, nurse, specialist, or just starting your journey, we're here to connect you with the right opportunities and empower you to grow. Let's work together to ignite your potential and create a career that thrives.

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Bank Support Worker

24th Mar 2026Bank Support Worker

Job Types:

Temporary, Contract, Part Time

Location:

Stoke On Trent

Pay:

£12.71 per hour

Start Date:

6th Apr 2026

Job Description
We are looking for compassionate Bank Support Workers to join our services. In this role, you will focus on providing person-centred care, supporting adults to live their lives according to their own choices, preferences, and goals. You will help individuals build confidence, develop skills, make decisions, and enjoy fulfilling lives, always placing the person at the heart of their care. Shifts are flexible and may include days, evenings, weekends, nights, and sleep-ins.
Key Responsibilities:
  • Deliver care and support that is person-centred, respecting each individual’s preferences, needs, and goals.
  • Support service users in daily activities with dignity, respect, and encouragement.
  • Promote independence, inclusion, and empowerment, enabling people to make informed choices and take controlled risks.
  • Assist individuals to achieve their personal aims and ambitions, helping them grow and develop skills.
  • Encourage participation in meaningful activities, hobbies, and community life.
  • Support health and wellbeing needs, including attending appointments and monitoring general health.
  • Assist with household tasks while maintaining a safe, clean, and comfortable environment.
  • Handle medication safely and accurately, following care plans and organisational policies.
  • Maintain clear and accurate records, including daily notes, incident forms, and medication records.
  • Communicate effectively with service users, families, colleagues, and other professionals.
  • Work flexibly according to service needs, including nights, weekends, and sleep-ins.
  • Follow organisational policies, safeguarding procedures, and mandatory training requirements.
Essential Qualifications, Experience & Requirements:
  • CPI (Crisis Prevention Institute) training, or willingness to complete prior to starting.
  • Experience of supporting people in health, social care, or community settings.
  • Ability to work flexible shifts, including evenings, weekends, nights, and sleep-ins.
  • Good written and verbal communication skills.
  • Basic IT and record-keeping skills.
  • Right to work in the UK.
Desirable Qualifications and Experience:
  • NVQ Level 3 in Health and Social Care (or equivalent).
  • Emergency First Aid at Work (Level 3).
  • Experience supporting individuals with complex mental health needs or challenging behaviours.
  • Anti-Ligature Training
  • Previous experience in specialist or complex care services.
Person Specification:
Commitment to Quality & Safety
  • Dedicated to delivering safe, high-quality, person-centred care.
  • Follows safeguarding, health and safety, and risk management procedures.
Learning and Development
  • Open and willing to complete all mandatory and role-specific training.
  • Keen to develop skills and knowledge to improve practice.
Teamwork and Communication
  • Able to communicate clearly and sensitively with individuals, families, and colleagues.
  • Works positively within a team and contributes to a supportive working environment.
Role-Specific Skills
  • Builds trusting, respectful relationships with service users and their families.
  • Encourages, motivates, and empowers people to be as independent as possible.
  • Calm, patient, and able to respond appropriately to challenging situations.
  • Organised, with good time management and the ability to follow instructions and care plans.
Values & Behaviours
  • Compassionate, respectful, and non-judgemental.
  • Treats people as individuals, promoting dignity, privacy, equality, and inclusion.
  • Reliable, professional, and accountable for own practice.
What We Offer
  • Flexible bank shifts to fit around other commitments.
  • Comprehensive training and development programme.
  • Supportive, experienced team and regular supervision.
  • Opportunities for career progression in health and social care.
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